Richard Z. White LLC – Service Delivery Qualifications

Qualification Overview

Highly trained and skilled in delivery solutions, providing design, development, technical support and management for full cycle Information Technology and application support.

Strong oral and communication skills, with the ability to work successfully and collaboratively with clients in their need for Information Technology (IT) support.  Focus driven to process multiple projects, set priorities, and work collaborator and/or independent to insure we meet the client objectives.

Certifications and Training

Engineering Degrees: Electrical

 Certifications: Microsoft, SAP HANA, SUN/Oracle.

Focused Training:   SAP, Microsoft, SUN/Oracle, DELL, HP, Project Management.

Technical Service and Solution Delivery

·   Microsoft Office Suite Applications (Expertise in developing ACCESS applications)

·   Windows Server Network Management Expertise

·   Cloud Application and Deployment Expertise

·   Developed Web Based Interment Search Engine

·   Website and Email Hosting

·   Website development and Support

Solution and Service Delivery Experience Highlights

·   Partnered in the successful implementations of SAP

       Black & Decker, Rohm & Haas, Discovery Communications,  PepsiCo, Coca Cola bottling, PWC, Maple Grove Cemetery, Fairfax County

·   Architected, designed and implementation of IT infrastructure

       Windows Server Network, Environmental Control System, Application Development and deployment

       Cloud Backup, Cloud Phone System, User Support, Network and Desktop Upgrade and Incident Trouble Ticket responsibility

·            Provide 24/7 Help Desk Support

·   IT Training  

       Managed training for Computer Camp (Youth), Implemented Windows Server Network for Non Profits 

Services:

ERP/SAP Consulting
Web Development
Information Technology Consultant
24/7 Network/Desktop and Application Support

As a Certified SAP Basis/HANA Consultant

Expertise in migrations , installations, upgrades, performance tuning,  customization, workflow, security, ALE, IDOC/EDI, RFC, support/migration services . In addition, extensive experience in ValueSap/ASAP global implementations (Go-Live) of SAP.  This includes Basis Team Lead responsibility involving architecting technical infrastructure, developing requirements, development and execution of technical project plan, knowledge transfer, assessment and implementation of pre-configured clients (HR/Service Provider), Customizing (Projects, WorkFlow, Archiving, Data Loads, Interfaces), plug-ins, CATT, ABAP programming, customization integrity, Setting up SAP Landscapes, Client Strategy, Language Support (DBCS), legacy system interfaces and dataloads, and configuration of Bolt-Ons/Add ons. This included module customization and central user configuration of  mySAP Workplace.  In short, utilizing my project, technical and application expertise in working closely with the functional team to insure realization of the business model/design. Contributed and participated from realization to Go-live in over eight SAP implementations.  Expertise includes Oracle DBA, SQLServer DBA, System Admin (LINUX , Unix (Solaris, AIX, Digital Unix), Windows NT/2000/2003, VMS), Webserver/Internet solutions, client/server, database design, database performance and tuning, transaction processing, real-time processing, network programming, systems programming, system/network management and configuration.