Richard Z. White has over 25 years designing, delivering
and developing integrated solutions experience. His development expertise
includes delivering database and Internet solutions, imaging solutions to a
variety of industries. He is an also a leading consultant in enterprise resource
planning systems; he carries numerous certifications in major technologies. He
has consulted and partnered with the leading system integrators past and
present; International Business Systems, Sun Microsystems, Honeywell, Raytheon
and Compaq. In addition, including consulting engagements with leading
consulting companies; SAP, IBM Global Services, Ernest/Young, PriceWaterhouse/Coopers
and Deloitte & Touche’.
In addition, his ability to transform that expertise from
the private sector to the public sector over the last two decades is unheralded
in efforts of the “Digital Divide”. Richard directed the first inner city
computer camp for the City of Boston. As a national board member for the
National Society of Black Engineers he developed and implemented the society’s
information technology infrastructure, this included their office automation
systems, telecommunications, and Internet and Intranet capability. Richard has
partnered with leading educators in developing programs to increase minorities
in engineering. In addition, he has work with major educational institutions and
private business in developing technologies and training programs to increase
the use of computer technology.
- As Microsoft
Certified System Engineer and Application Developer, expertise in developing
Internet applications. Expertise in delivering Windows Server system and
- As a Certified SAP
Basis Consultant, Richard has over 15 years of Basis experience.
- Expertise in
installations, upgrades, performance tuning, customization, Workflow,
Security, ALE, IDOC/EDI, RFC, support/migration services of SAP/R3,
Netweaver( NW04) , SCM, SCEM, BW and Portal/Internet Transaction Server
experience in ValueSap/ASAP global implementations (Go-Live) of SAP
including Basis Team Lead responsibility involving architecting technical
infrastructure, developing requirements, development and execution of
technical project plan, knowledge transfer, assessment and implementation of
pre-configured clients (HR/Service Provider), Customizing (Projects,
WorkFlow, Archiving, Data Loads, Interfaces), plug-ins, CATT, ABAP
programming, customization integrity, Setting up SAP Landscapes, Client
Strategy, Central User Management, ALE configuration, performance tuning,
Language Support (DBCS), legacy system interfaces and dataloads, and
configuration of Bolt-Ons/Add ons.
- Technical and
application expertise in working closely with the functional team to ensure
realization of the business model/design.
- Contributed and
participated from realization to Go-live in over nine SAP implementations.
- SAP BASIS/Security
Lead experience involved in designing, implementing and supporting Role
(Position) Based security. Involved working with the functional team in
developing roles (PFCG) based on position (Organizational Management);
implementing the security landscape. Additional experience in BW security
and familiarity supporting portal security utilizing Web Application Server
(WAS) utilizing Single Sign-On (SSO) with Netegrity Siteminder.
- Over eighteen
years of extensive experience in designing, delivering and developing
integrated solutions. Expertise includes Oracle DBA, System Admin (Unix
(Solaris, AIX, Digital Unix), Windows NT/2000/2003, VMS),SQL Server,
Webserver/Internet solutions, client/server, database design, database
performance and tuning, transaction processing, real-time processing,
network programming, systems programming, system/network management and
Electrical Engineering, University of Lowell, 1985.
Science, Bowie State University.
System Engineer (MCSE)
SAP Basis Consultant
Advanced Solaris System
Management, VERITAS Volume Manager with SPARCstorage Array, Sun Cluster, Ultra
Enterprise (E10K,E15K) Administration, Oracle for Database Administrators,
SQLServer for Database Administrators, Data Warehousing, WORKPLACE/ITS
Administration, SAP BW 31/SAP NW BI 7.0
Web Developer, ABAP, ABAP Query, C/C++, JAVA, ASP, Pascal, FORTRAN,
FrontPage, Visual Basic, COBOL, ORACLE 2000, PL-SQL, SQL*Loader,
ORACLE 7,8i/9i, SQLServer 7.0/2000, RDB/SQL and Microsoft Access
TCP/IP, Microsoft Networking Architecture
UNIX (Solaris, Digital Unix (64 Bit)and AIX (64 Bit), Microsoft Windows
NT/2003/2000/XP, VMS, DOS, Windows Architecture
NW BI 07/ECC 6.0, SAP R3 (Oracle/NT/Unix), 4.7/Enterprise, Web
Application Server (WAS),NW/BI 07/, NW 07 BI,IDES , SCEM, SCM, SAP
Business Warehouse (BW), Employee Self Service (ESS), SAP Internet
Transaction Server (ITS), Single Sign On (SSO), Siteminder, Business
Connector, Solution Manager 3.2, Informatica, Workplace, CRM,
SCM/APO,SEM, Maestro (TWS), HR preconfigured client, Service provider
pre-configured client, Plug-Ins, EH&S, Business Warehouse Design
Concepts, BW Extractors, DCOM, SSO, BSI-Tax Bolt-On, SARA, DaRT,
Vertex-Tax Bolt On, ALE, RFC, IDOC, BAPI,Mercator, DAZEL, SAP Knowledge
Oracle Web Server, SQLServer, SQLServer migration, Enterprise Manager,
DBA Studio, SQLNET V2 Configuration&Tuning.
EDM (EMC Data
Manager), Veritas Volume Manager, Sun Cluster (VCS), Sun Storage
Arrays, IBM Common Store, Unix System Programming, Motif Programming,
HTML, Alpha Architecture, Case Tools, Image Services, QIO (Messaging)
/System Services, DOS System Services, Ingres, Ask/Manman,
Excalibur/PixTex, GKS, VMS System/Network Services, IPX/Pathworks,
Coexistence, IRIX, OPSCAN (Mark Recognition), X.25 (P.S.I), BMC Patrol
(4.3)/Control M,NTBackup, Legato Networker, MMC, POP3, CISCO
routers, Pathworks, DECNET, AppleTalk.
Maple Grove Cemetery, NY
Information Technology Consultant
Responsible for designing, implementing and supporting the
Information Technology at the cemetery. This involved being responsible for
hardware and software procurement, designing the network, building and
configuring the Microsoft Windows Servers, including building customized
desktops. Additional hardware included integrating scanners, printers and an
enterprise copier to support the customized imaging solution. In summary:
- Designed an Interment System (MGIS) that was based on
Maple Grove’s process for generating an interment. This includes Database
for Archived and current Lot owner information, Lot Inventory and
- Designed, developed and support an Intranet Web
Based Search application that is used by staff to search over tens of
thousands of interments and lot records.
- Responsible for the implementation and management of
our Internet provider. This includes website and email hosting.
- Instituted a project to electronically scan all
Cemetery Lot and Interment Cards. It is completed with over 200,000 images,
including the “BOOK” stored on our server.
- Designed, implemented a Maple Grove Cemetery Website (www.maplegrove.biz),
that’s highlights the Cemetery’s excellence in operations, policies and
procedures, and Community Outreach. In addition, the development and
implementation Maple Grove Historical Archive web application. It is one of
the most hit sections on our website.
- Designed, developed and implemented a Kiosk system.
The Kiosk system allows customers to view information about the cemetery and
services, including cemetery maps.
- In an ongoing effort to automate operations at the
cemetery, responsible for procurement, and configuration of EFileCabinet
software. The new application will be used to integrate all documents
(affidavit, lot card, contract, etc) and images for a lot owner into one
location (Digital File Cabinet).
As a Basis/Netweaver 7.0 Consultant,
providing expertise in support of an ECC6 and Portal 7.0/J2ee Engine
configuration. This included configuring Adobe Document Services and Integrated
ITS in support of the ESS/MSS application (Go Live 2008) .In addition securing
those components utilizing SSL/SNC technology. Conducted stress tests in order
to properly scale the J2EE Engine, Initially adding additional server nodes, and
subsequently recommending a cluster configuration with Web dispatcher and
additional J2EE Instances. Also implemented load balancing on highly utilized
ICF services and JCO connections. Indentified performance bottlenecks and
application configuration problems in ABAP and ICF services. This was
accomplished through analyzing web-diag tool traces, Java traces, SQL traces and
abap debug sessions. Responsible for knowledge transfer to client’s basis and
support staff. This included publishing documents for J2EE/Portal monitoring,
IGS configuration, SSL/SNC configuration, ADS and Portal configuration.
Publix Supermarkets, FL
As a Sap America consultant to Publix’s
Corporate Basis Team , providing NW 7.0 BI /ECC 6.0 Basis expertise in support
of their Netweaver/ECC 6.0 SAP Landscape. Responsible for revising and enhancing
daily check lists for NW BI and ECC 6.0 landscapes. Assisted in post upgrade
(4.6C to NW 7.0 AIX/DB2 platform) production support activities. This involved
troubleshooting and performance tuning of ECC 6.0 and BI Landscape. Additional
activities, production and development support of their external interfaces
(IBM/MQ series, BIZTalk), in addition provided guidance in their ALE redesign
project (inprovements in their external Interface processing) . Responsible for
developing a plan to implement BI Administrator Cockpit. This involved
identifying Support Pack (Stack) and Technical Content requirements.
Implementation of BI statistics, this involved performing IMG activities (Data
Sources, Process Chains, and Portal Configuration). Responsible for BI query
performance analysis, and determining recommendations to improve BI Portal and
Web reporting. Responsible for BI Broadcasting implementation. Involved in DB2
9.5 Upgrade effort through identifying changes in memory model from 9.1 to 9.5.
Contributed to the Installation of IDES system (NW2004s /Portal 6.0).
Troubleshooted, setup and configured ADS (Adobe Document Services) in the BI
portal. Provide consulting to Publix’s Architect and development team through
documenting white papers and How-To's for Web Services and .Net/RFC Integration.
Provide knowledge transfer and training to Basis Staff and fellow SAP America
PriceWaterhouse Coopers, FL
- Provide daily and periodically 24/7 On-Call production
support. This involves system monitoring, nightly Batch Control, responding
to Help Desk tickets, deployment of production changes in the form of
transports and Java updates (java deployment). Provide troubleshooting
expertise in database and SAP instance performance tuning .Including,
Identifying application performance bottlenecks from inefficient ABAP to
applying indices. Provide ongoing support to the BASIS and development team
in support of various projects, SAP UPGRADE, ARCHIVING, IMAGING/WORKFLOW,
- Improved and revised the landscape refresh process
(R3, CFM, BW, WAS and CRMBBP). This included, modifying scripts to better
automate the refresh, documenting and training of Basis Team.
- Improved Shopping Cart, Workflow performance in EBP
system through database tuning and application of indices.
- Contributed to the initial rollout of automated
shopping cart application, utilizing Business Connector, CRMBBP, R3 and
Value Wise (VW) Asset Management Application. This required java application
knowledge, Business Connector (now PI) expertise, WAS expertise and ALE
expertise. This application, receives XML from VW, creates shopping cart in
EBP, and subsequently via ALE creates a purchase order in R3.
- Installed, configured, monitored and tuned SAP
instances (R3, BW, EBP, WAS). Developed scripts to sync profile parameter,
RFC groups, load balancing. As a member of the Stress Testing Team, made
contributions in tuning time and expense transactions and improved
performance and address system bottlenecks prior to production readiness. In
addition, document and collect statistical data during these events.
troubleshoot and support Central User Administration. (ALE configuration,
RFC user setup). Design, implementation and support of Batch security (MM,
FI, CO), including BASIS and Security Batch scheduling in support of
spool/reporting and interface security. Developed CATT scripts to
create/update and load SAP users and other SAP objects into our production
- A major contributor in the design, implementation and
support of the Enterprise monitoring tool (BMC/Patrol for SAP 4.3.0).
Installed, configured BMC software on all SAP systems. In addition,
Identified and implemented TRAK (BMC Patrol) thresholds for all SAP systems
(R3, BW, EBP, Enterprise, WAS).
- Developed, configured and implemented ALE/RFC in
support of GL Account, Exchange rates, Material creation and maintenance
throughout the landscape. Responsible for troubleshooting ALE development
and production problems. This required expertise in Partner, message and
port configuration. In addition, tuned IDOC processing through customizing
IDOC deletion (modified archiving program), Variant setup to utilize RFC
- Major contributions to the development, installation
and support of the Enterprise Batch Scheduling system (IBM TWS (MAESTRO).
Configured the RFC connection between TWS and SAP, trained support personal
in SAP Batch scheduling, provided troubleshooting in job migration from SAP
- Provided global SAP printing expertise in designing,
configuring, tuning all output requirements, check/1099 Printing, interface
reporting (lockbox), Treasury and web reporting. Contributed to the
development of routines to implement spool to PDF output processing for eGFS
and Interface reporting.
- Support of WAS server to support Single Sign-On (SSO),
utilizing Netegrity Siteminder for my client Enterprise portal (Time and
Expense, BW reporting, management reporting).
- Contributed and
participated in Netweaver installation on Windows/Oracle Platform.
Contributed and participated in planning an upgrade from 4.6C to 4.7.
- Provide 24/7 On Call support and Level 3 resolution to
R3, BW, EBP and eGFS portal. Including troubleshooting and correction
responsibility for Data Dictionary cleanup, BW load performance tuning,
Source systems (R3, Informatica), Workflow configuration and application
support, Central User Administration, Transports, IDOC/ALE/RFC, development
of Sun cluster scripts, Business Connector, Printing, Mail, Client Copy and
ABAP development tuning and support. Designed and implemented cluster
scripts to manage start/stop application servers throughout the landscape.
ANYDOC Software, FL
Contracted to install, configure and support Company’s IDES ECC 6.0/NW 7.0 and
Solution Manager Instances (Oracle and SQL/Server) on Windows Server platform.
This included application customization and configuration in support of their
SAP integration and certification activities. Provide development and ARCHIVE
LINK support for integration of partner’s Content Management system (CMS), and
suite of automated document capture and creation applications.
SOUTHERN WINE & SPIRITS OF AMERICA INC
ROHM and HAAS,
implemented and support roles and user security in support of system/client
refresh, this involved utilizing export tools of client/tables.
As a Basis Consultant
for a leading Consulting Services business working on their internal SAP
project, providing planning, installation, tuning and production support
of their internal SAP 4.6C and SAP 4.0B R3 landscapes (Unix/NT/Oracle),
2.1C/3.0B Business Warehouse (BW) landscapes and Workplace Internet Transaction
(ITS) server landscapes. This involves:
- Responsible for the architecting and planning,
installation and production support of a multi-platform (Unix/NT/Oracle)
- Following ValueSAP/ASAP methodology completed all
tasks ahead of schedule.
- Planning, customization and installation of MySAP
componenents and Service Add-ons.
- Planning, customization and installation of SAP R3 and
Workplace/ITS system landscapes.
- Installation, customizing, planning and installation
of HR and Service provider preconfigured clients.
- ALE configuration, planning, installation and upgrade
of TAX Bolt-Ons and migration of interfaces to legacy systems.
- Identifying customizing and basis tasks for the
technical project plan.
- Coordinated weekly meetings with the functional team.
- Conducted daily health-checks of the systems,
- Documented problems and performing the subsequent
- ABAP code debugging and correction, program and SQL
- Tuned ABAP Code based on sql query analysis and
- Creation of views, indices for optimum application
run-time performance of critical production jobs and online reports.
- Responsed to SAP GoingLive sessions, perform
corrective action for R3 and BW landscape.
- Improved system availability and performance
- Responsible for system sizing and table space design.
- Monitored Oracle databases and R3 instances,
- Responsible for
SAP Instance profile management, spool administration, applying LCPs, client
landscape management, user authorization (Profile Generator) and Unix
- Responsible for
maintenance,upgrade and production support of Vertex and BSI Tax software.
BW hierarchy authorization through the enterprise, utilizing Central User
management. Worked closely with the BW designers in creating the
appropriate authorization objects.
- Developed and implemented numerous Unix scripts to
automate and manage the production landscape and third party legacy systems.
- Responsible for system copies (R3COPY), ALE
configuration of R3 Data Sources and oracle and kernel upgrades.
- Responsible for upgrade and maintenance of BW (2.1C)
- Responsible for
Installation, configuration and maintenance of the Development Internet
Transaction Server (ITS- 4.6D).
- Responsible for
development and rollout of production support documentation.
- Utilizing Crystal
Reports, developed reports in support of Asset management reporting.
- Oracle DBA,
providing installation, maintenance, tuning and analysis and support of all
production Oracle 7/8i/9i instances.
- Provided SQLServer
DBA support of enterprise production SQL Server 6.5/7.0/2000 databases.
Performance Technology Group/Discovery
Communications Inc., MD
As a Basis Team Lead on an ASAP
implementation at a major cable network:
Responsible for identifying, planning and executing all
activities in support of daily SAP operations.
Coordinated weekly all-hands meetings, status reports and
delegating BASIS activities to fellow team members.
Instituted a formal process to support modifications and
transport of security roles.
Involved in architecting the IT infrastructure to support the
development and production SAP landscape requirements.
Responsible for system planning, installation and rollout of
SAP/R3 40B and 46B upgrades on Digital Unix.
Designed and implemented the interface infrastructure to
external legacy systems.
Responsible for SAP Instance profile management, spool
administration and Spool Load balancing.
Configuration TMS including Workflow (SAPConnect), ALE
Abap programming (advance corrections, performance
enhancements), and applying LCPs, client landscape management.
Responsible for planning, implementation and rollout of backup
Provide SAP system performance and tuning, Unix administration
and performing ongoing DBA activities.
Provide Basis support to the ABAP team and functional analysts.
Responsible for Installation, configuration and maintenance of
the Development Internet Transaction Server (ITS).
Installation, configuration and maintenance of Knowledge
Installation, maintenance and vendor management of the client’s
third party tools (Control/M, etc.).
Responsible for published communications and meeting with
prospective clients in support of growing the SAP practice.
IBM/GLOBAL SERVICES - October
1998 to February 1999, GA
As the Basis Team Lead:
Successfully supported the SAP implementation of a major
Active participation in architecting the IT infrastructure to
support the development and production SAP landscape requirements.
Responsible for system planning and installation of SAP/R3 40B.
Responsible for client strategy, applying LCPs, client
pre-configuration and setting up the client landscape.
ALE/IDOC configuration, administering authorizations and users,
planning and configuration of OSS infrastructure.
performance and tuning, Unix administration, and performing ongoing DBA
activities. Responsible for the project plan, delegating BASIS activities to
fellow team members, supporting the ABAP and EDI team in problem resolution.
Responsible for advance corrections and ABAP code changes of SAP
Supported the Project Management Staff in insuring the project
SUN MICROSYSTEMS , MD
Provided SAP/ R3 and Solaris system management activities in support of an
accelerated SAP/R3 implementation. This involved:
hardware configuration, Solaris OS installation, file system
installation/configuration, ongoing system monitoring and performance tuning.
Migration of a large distributed SAP/R3 installation of their HP
application servers to SUN E10000 configuration.
Responsible for SAP Instance profile management, spool
administration, configuration of TMS including workflow.
Security (Profile Generator), advance corrections and applying
LCPs, client landscape management. Backup and recovery, OSS administration, SAP
system performance and tuning.
Unix administration and performing ongoing DBA activities and
providing Basis support to the ABAP team and functional analysts.
Responsible for following BASIS activities: (PI Add-ons,
upgrades, bolt-ons, ASAP pre-configuration (HR preconfigured client, IS-Oil)).
Conducted working sessions with the customer Basis team to
determine requirements for migration of their external systems (EDI, FAX,
Also provided project management support in insuring all tasks
were identified for the implementation.
KAJAX ENGINEERING INC. / SENECA CORPORATION, VA
Senior Systems Engineer
Provided System Management and Oracle DBA
support to the Department of the Navy (Pentagon). Provided Year/2000 (Y2K)
consulting to a number of government agencies. This involved significant
contributions in developing customer presentations, the scope of work,
time-lines, proposal and delivery. In delivery, I utilized my COBOL, FORTRAN and
BASIC language expertise to analyze and document findings of the impact of Y2K
on various critical applications during the assessment phase. In addition, I
also conducted studies to determine the tool(s) that would aide the customer in
assessing their Y2K applications throughout their enterprise. Developed an Y2K
repository using Microsoft Access. Other responsibilities encompass:
Developing, configuring and performing customer demonstrations to successfully
show the feasibility of web-enabled Oracle applications. Provided software
development and systems integration in support of an integrated benefits
application for a government agency; successfully ported Oracle Forms that were
generated via Designer /2000 on Windows NT to an IBM/AIX platform. This
required expert knowledge of platforms as well as both Designer/2000 and
Developer 2000. Also developed a subsystem utilizing the Oracle PL/SQL UTL_FILE
package; generated files resulting from SQL queries to be transferred to an
external system, based on user action from within the application.
DIGITAL EQUIPMENT CORPORATION , MA
Provided BASIS consulting to various
Fortunes 500 companies in the areas of SAP/R3 installations and VMS to UNIX
SAP/R3 migrations. This included tasks from project management to converting
operating system dependent programs from VMS to UNIX. Lead technical staff in
developing a client/server imaging workflow system for a government agency.
This application was developed using Oracle/Developer 2000 and a COTS imaging
solution. Provided systems integration consulting to various fortune 500
companies; work performed includes solution delivery, database tuning, system
and network configuration on both Alpha NT and Digital Unix. Also, provided
capacity planning and configuration design in assisting clients in their
technology strategic planning.
DIGITAL EQUIPMENT CORPORATION , MA
Software Systems Consultant
Project leader and technical lead in the development and implementation of
a client/server window based imaging solution to automate our order management
system. Developed a data repository to automate our ability to interface and
respond to government procurement systems and requirements.
Consulted to various fortune 500 companies in providing the following
services and solutions:
Database design, transactional analysis and database performance
Developed a X.25 application to process cellular call
transaction from Satellite switching network.
Developed a network security application to protect theft of
Ported an imaging workflow software system from a Wang platform
to a Digital VMS platform.
Ported a real-time monitoring alarm application to client/server
Provided UNIX system and Network management consulting.
As Senior Software Engineer, enhanced the real-time statistical process
control system by designing and coding communication logic between our
WORKSTREAM wafer manufacturing system and statistical and graphic packages.
Conducted a feasibility study to determine the requirements to procure a new
statistical quality control system. Designed, enhanced and implemented various
subsystems in support of warehouse distribution. These subsystems were
integrated into our enterprise wide ASK/MANMAN MRP II system.
RAYTHEON CORPORATION , MA
As a member of the
technical staff, provided consultation of Digital hardware/software to Test
Engineers in support of the RDS to Digital migration program. Designed,
programmed and implemented a statistical package which analyzes missile faults
on the Patriot and Hawk missile systems. Configured and installed MANMAN/ASK MFG
to assist FTE in its procurement and contracting business. Developed, programmed
and implemented MFG reporting system for Factory Test Equipment Finance